By Phone
eBanking Center: (915) 593-5866
Toll-Free: 1-888-373-3281
Available from Monday - Friday, 8:30 A.M. - 5:30 P.M.
For questions about, or to apply for an Auto Loan, Personal Loan or Credit Card, please contact us at (915) 995-1620
MasterCard® Debit Card
To report card lost or stolen: 888-241-2510. To notify us of upcoming travel: 915-593-5866 or Toll-free 1-888-373-3281.
Card Controls: You can easily manage your debit card from your mobile devices through the Card Controls feature. Under Services, select the Card Controls option. Here you can mark your card as lost and/or reorder, request a replacement card by mail, and schedule travel for your card.
By Chat
Login to Online Banking and scroll down to the Connect features. Here you can connect directly with an eBanker through Live Chat or Video Chat. You can also use evolve Chat for general information.
By Email
eBanking Center: info@ballballu.com
Auto or Personal Loans: loans@ballballu.com
Mortgage Loans: mortgage@ballballu.com
Contact Forms
Medical Professional Mortgage Loans Inquiries, click here to submit form.
To contact our eBanking Center, please fill out the Contact Us form below and an eBanker will contact you shortly.